Frequently Asked Questions
Shipping
Orders are typically processed within 1–2 business days. Delivery times vary by location, but most orders arrive within 6–10 business days. You’ll receive tracking details once your order ships.
If your order is delayed, don’t worry — it’s still on its way.
Our support team will track it for you and assist until it arrives.
Returns
Yes, you can return your item within 14 days in original condition.
Just contact support and we’ll guide you.
You can easily exchange or return.
Our sizing runs true to size – check the size guide for exact cm measurements.
Care
To maintain its quality and shape, gently hand wash in cold water and lay flat to dry.
If ironing is needed, use low heat and avoid direct contact with embellishments.
